Returns & Exchanges

At SUTRA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return or exchange on products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all components and accessories are included.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.